How to return
Returning to us is straightforward. We respect both you and the products you've welcomed into your routine.
Norwegian law grants you 14 days from delivery to return unused products. Beyond that window, we'll consider returns case by case—write to hello@libraluxe.no and we'll find a way that works.
To begin a return, email us with your order number. We'll guide you from there.
Delivery details
All shipments are carefully packed to protect what you've chosen.
Orders ready to ship are typically processed within 1–3 business days. You'll receive a tracking confirmation as soon as your package leaves us. We ship with Bring/Posten.
Delivery times are estimates and may occasionally shift due to carrier or customs delays.
Where we ship
We ship to Norway, Switzerland, Liechtenstein, Iceland, the Faroe Islands and the USA.
Estimated delivery time
Norway: one to five business days after dispatch.
International parcels are sent with Posten.
Customs and duties
Import VAT, customs duties and customs clearance fees are additional to the amount you pay us for products and shipping. These are paid by the recipient upon delivery, except for orders shipped to the USA. For USA orders, customs duties and import taxes are calculated and paid at checkout.
Questions about your order
For any shipping or delivery questions, write to hello@libraluxe.no.